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Allow specifying timeouts for otherwise uncontrollable steps so that cost does not grow unbounded

We've had steps like "Spin up Environment" hang for over an hour before without doing anything, until we noticed, cancelled and rebuilt the build. Since, I assume, that we're paying for all the time that CircleCI spends on our build, even in built-in steps such as "Spin up Environment", it should really be possible to set a timeout on those to keep the cost in check.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 5 2018
  • Future consideration
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  • Admin
    Alexey Klochay commented
    July 2, 2018 09:30

    Hey Jonas, this should not be happening. Could you please reach out to our support team for assistance? You can submit a support ticket here. Thanks!

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 2, 2018 16:08

    When I reported it to the support, they said I should file it as a feature request here

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 5, 2018 15:27

    Hi! I can confirm a had a similar issue (except that it generated output instead of just being hang) and support told me to file a feature request here.

  • Admin
    Alexey Klochay commented
    July 5, 2018 20:43

    Sorry Jonas and Juan, I made a wrong call earlier. Just checked with our support team once again—your point is absolutely a valid one, and we’ll look into making this a feature. Sorry for the confusion, and thanks again.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    July 6, 2018 20:50

    No problem -- thank you for the follow up, Alexey! Have a great day!